Jira Service Desk Api Update Issue

The simple way to update an issue is to do a get update the values inside fields and then put back.

Jira service desk api update issue.

Update jira service desk for flexible itsm. The jira platform provides java apis that you can use to interact with jira programmatically. Deliver exceptional it service fast. The jira service desk rest api uses pagination to conserve server resources and limit the size of responses.

But if i want to transition issues between states in bulk i ve got to do multiple calls per issue even though the possible state transitions are a property of the state machine workflow in jira parlance of course not actually some particular issue which is of course merely an instance of the state machine. Provide it service and support without the cost and complexity of traditional itsm solutions. What am i doing wrong. If you put back exactly what you got then you are also sending names self key etc.

Solution creating an issue. Spin up new services with jira service desk s intuitive codeless setup and configuration. To update you should use put on issue key. This article explains the json data needed to add issue links to a jira issue.

Run post rest api 2 issue using the following json data. These apis are common to all jira applications. When you make a request to a paged api the response will wrap the returned values in a json object with paging metadata as follows. For example the jira software api has methods for sprints and so on.

Hi guys i am using a curl put command to update jira issue status it is returning the html 204 response but no status is being updated. The only thing being updated is a comment into the issue test test. Provide quality service with out of the box itil workflows codeless automation streamlined user management. Pagination is enforced for methods that could return a large collection.

In addition jira software and jira service desk provide apis for application specific functionality. Creating an issue using the jira rest api is as simple as making a post with a json document. Make sure linked issues is added to the appropriate create issue screen. Our affordable and transparent pricing lets you get started quickly and deliver value fast.